Providing IT technical support can take many forms. But no matter the specific issue, all support issues require an understanding of the problem, the nature of the situational severity, the possible business impact and deadline for the issue to be rectified.
Every office seems to have one these days — the Mustache Man. Support Team Lead Chauncey Park is that guy at Tigerpaw.
But his epic 'stache isn't the only thing that defines him. Chauncey has a contagious laugh, quick wit and, especially, a heart of service, the latter of which drives him to spend his days providing...
Who's the boss at fixing anything related to current or vintage technology? Tigerpaw DevOps Engineer Tony Gies.
Whether he's tackling a complex software error, performing routine maintenance on the Terminator pinball machine in our Rec Center, fixing a plug-in that broke on the Tigerpaw website or getting our Crazy Taxi...
Director of Support Michelle Jackson-Triplett leads our team of technical and service experts to help deliver thousands of quick resolutions every month to Tigerpaw users. And she does it with style.
Tigerpaw One is the most robust business automation software platform for technology service providers on the market today.
Because of the sheer number of world-class features and tools our all-inclusive, SaaS solution offers and how integral our software is to your business, it may seem a little intimidating.