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Tigerpaw Blog

Tiger Tales: Meet West McDonald

Last week, West McDonald joined Team Tigerpaw as vice president of business development with much fanfare and obscene amounts of orange confetti. An avid fisherman, West is quite the catch himself.

He is such a legend in the managed print services industry that he's called MPS Wolverine thanks to his cosplay character....

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Mar 13, 2019 1:23:00 PM / Posted by Angie DiSalvo / 0 Comments

5 relationship-based selling techniques for a killer sales presentation

Have you ever been asked to give a presentation about your area of expertise, but not to make it a “sales pitch”? This might have been for a lunch and learn, or perhaps you were asked to present a break-out session at a conference. These can be fruitful business growth opportunities for your company, but giving a...

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Feb 26, 2019 10:13:00 AM / Posted by James Foxall / 0 Comments

6 ways to build a brand and foster small business growth

When starting a small- to medium-sized business (SMB), you’re faced with the daunting task of creating your company’s brand identity. Your first year is essential to establishing your brand's look, feel and voice, which in turn feeds your business growth strategy.

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Aug 24, 2018 1:41:46 PM / Posted by Steven Adams / 0 Comments

Tiger Tales: Meet John Ludwig

Tigerpaw's Community Manager John Ludwig is the fun-loving, informative voice of Tigerpaw (and our mascot Roary). If you need an answer to an in-depth question you've posted on the Tigerpaw Community or simply need a good laugh from our social media channels, John is your guy. 

A former newspaper reporter and columnist...

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Jul 16, 2018 10:37:00 AM / Posted by Angie DiSalvo / 1 Comment

Tiger Tales: Meet Shannon Conley

Whether she's passionately helping Tigerpaw customers or taking a moment to enthusiastically laugh with (or at) her co-workers, Account Manager Shannon Conley holds nothing back.

Both literally and figuratively a wearer of many hats, Shannon is often spotted darting from department to department around the Tigerpaw...

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Jun 13, 2018 1:02:32 PM / Posted by Angie DiSalvo / 0 Comments

The beginner's guide to building a winning social media presence for SMBs

Be present, be active, and be a human being — the hardest step is that last one

Have you felt daunted by “the socials”? Unsure how to get your company rolling in all things social media? No problem. We can help.

First things first, understand that social media is just another communication vehicle. Albeit, it’s one...

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May 3, 2018 4:32:53 PM / Posted by John Ludwig / 0 Comments

4 tips for building and maintaining a sales pipeline that can withstand ups and downs

Your business isn’t static, nor are any of your existing customers. Just like your business, your clients will have up times and down times. You need to stay close to the health of your customers and be proactive in how you react in order to safeguard your profitability and ROI.

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Apr 27, 2018 10:58:30 AM / Posted by Team Tigerpaw / 0 Comments

Top 3 benefits of a PSA over Salesforce

Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.

It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...

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Mar 23, 2018 3:36:24 PM / Posted by Angie DiSalvo / 1 Comment

Tiger Tales: Meet Jeff Hughes

Whether you're a long-time customer, newbie or prospect, you've probably interacted with Sales Engineer Jeff Hughes at some point.

Not only has he been at Tigerpaw so long that he could dress an entire month in just Tigerpaw gear and never repeat an outfit, but he also has spent many years in several departments helping...

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Feb 8, 2018 9:55:43 AM / Posted by Angie DiSalvo / 1 Comment
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