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Tigerpaw Blog

Invisibility is NOT a managed IT services superpower (and 3 ways you can avoid it!)

Has a friend ever asked you: “If you could have one super power, what would it be?” Maybe you said super strength or perhaps you’d like to be bulletproof. Odds are you didn’t once think about being invisibility. Why? Because not being seen means nobody knows what you’re doing!

What’s this got to do with managed IT...

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Jul 9, 2019 1:11:00 PM / Posted by West McDonald / 0 Comments

Growing Your Business Takes More Than Keeping Up: Automation, Convergence, and What You Must Do To Thrive

I started in the Imaging Channel working for a company that introduced automated meter and toner reads across multiple OEMs. When I signed up for that job “managed print” didn’t even exist. Every process relied on humans interacting with other humans. Needed a meter read? Send out a tech or have the office manager pull...

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Jun 21, 2019 8:21:00 AM / Posted by West McDonald / 0 Comments

The color of business convergence is Tigerpaw orange

Anybody that knows me well knows that historically I have been very active blogging as well as engaging fellow professionals on LinkedIn and other collaboration vehicles. You might even say that’s an understatement. I love to write blogs! I love being part of big and exciting conversations! Especially ones that help...

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Mar 5, 2019 10:00:00 AM / Posted by West McDonald / 0 Comments

How to add IT services and manage more than print in 5 steps

The office equipment space is in the middle of an evolution. Less printed pages, more digital everything. From tradeshow presentations to channel news sites, everyone is talking about convergence and how managed print providers need to expand into managed IT services.

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Jan 31, 2019 4:36:30 PM / Posted by Team Tigerpaw / 0 Comments

Trojan horses under control? You’ve missed the biggest one: convergence

As an MSP or IT services provider you’ve likely done a lot to help your customers with malicious external intrusions. Helping clients to avoid or recover from malware and ransomware is probably part of your offering. But for all the work you have done to help protect your customers from Trojan horses there is a big...

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Feb 14, 2018 9:00:01 AM / Posted by West McDonald / 0 Comments
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of business automation. From how-to guides, best practices, software news, industry trends and more — find it right here on the Tigerpaw Blog.