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Tigerpaw Blog

Tigerpaw Radio Episode #7: The Channel Is Dead. Long Live the Ecosystem

There are times I finish doing a podcast recording when I am left questioning the very fabric of what I think I know about everything in the channel. Episode #7 of Tigerpaw Radio is one of those times. I had the good fortune of interviewing Jay McBain, the Principal Analyst for Ecosystems, Channels, Partnerships &...

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Mar 10, 2020 9:15:00 AM / Posted by West McDonald / 0 Comments

IT Expo & MSP Expo Combined in 2020: An Improvement or the Opposite?

Those who know me understand that I like to write about the good, the bad, and the ugly of every event that I attend. Today, I’m writing about ITExpo/MSP Expo, which used to be two shows but is now only one. The theme of convergence and consolidation in our channel affects every aspect of what we do, even the shows that...

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Mar 6, 2020 8:36:49 AM / Posted by West McDonald / 0 Comments

Introducing Tigerpaw Radio

If you are providing voice, desktop management, A/V services or managed print, you may have noticed what we deliver for our customers and how we define what we do is changing. Once upon a time, it was enough to stay in your lane and offer the best service in your particular specialty areas. Those days are behind us as...

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Feb 7, 2020 10:04:28 AM / Posted by Team Tigerpaw / 0 Comments

7 Resolutions That Will Help You Grow Your MSP Business and Make 2020 the Best Year Ever

The first week of January is always full of good intentions.  We often make resolutions like eating better and going to the gym more often. I’m not knocking those things, trust me, they’re on my list too.  But I can’t help but think that if resolutions are good for me personally that I should probably be making some for...

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Jan 7, 2020 10:00:00 AM / Posted by West McDonald / 0 Comments

The Coming Storm: Will 2020 Be The Year The Cloud Is No Longer Secure?

I’m old enough to remember when the cloud was born.  Yes, I know, for many reading this you’re wondering how I still draw breath.  I’m not a boomer but have had a few “OK Boomer” moments as of late.  But, back to the birth of the Cloud.  I was 13 years old and listening to U2’s War album on Cassette tape.  The year was...

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Dec 17, 2019 4:22:05 PM / Posted by Team Tigerpaw / 0 Comments

Total Tech Summit: Worth your time in 2020?

Tigerpaw just got back from Total Tech Summit in Forth Worth Texas and wanted to share some insights that may help you to decide on coming (or not) next year.

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Nov 12, 2019 4:00:27 PM / Posted by West McDonald / 0 Comments

West McDonald Appointed President of Managed Print Services Association

BELLEVUE, Neb. — The Managed Print Services Association (MPSA) announced today that it has appointed Mr. West McDonald as President of the Association. As well as being a long-standing Vice President and Board Member of the MPSA, Mr. McDonald is the Vice President of Business Development for Tigerpaw Software.

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Nov 1, 2019 11:22:39 AM / Posted by Joel Vaslow / 0 Comments

Is Your Business Recession-Proof? Find out at Total Tech Summit

Recessions. Might as well be a four letter word. If you’re old enough you’ve lived through one, two, or a few and they never get any easier. My first was the early 1980s and I’ll never forget it. I was only a boy then but I’ll never forget the day my Dad came home in tears because he 
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Oct 30, 2019 11:02:46 AM / Posted by West McDonald / 0 Comments

Selling remanufactured or clone toner? How the OEMs are fighting back harder than ever to change your mind

Do you think that talking politics and religion can be risky at parties? Having worked in the Imaging Channel for as long as I have, I’ve learned there are certain topics that could land you in hot water even more than those. The decline of user print volumes, shrinking margins and the rise of the mega-dealer, to name a...

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Jul 30, 2019 10:46:00 AM / Posted by West McDonald / 0 Comments

Waiting for Clover Imaging to fail? I've got 3 other ideas for your consideration

There’s been a lot of chatter in the last few days about the coming demise of one of the largest providers of toner supplies for the office equipment channel.

Yes, I’m talking about Clover Imaging Group. A company that likely most of us have either dealt with in the past or continue to deal with today. A company that...

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Jul 24, 2019 9:41:00 AM / Posted by West McDonald / 0 Comments
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