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Tigerpaw Blog

PSAs, ERPs, RMMs: 8 other business automation software tools for technology service SMBs

Each year, the team at Tigerpaw helps thousands of business owners streamline their processes, empower their workforce, and grow their companies. Since Tigerpaw was the first business automation solution on the market, we offer valuable insight. We also offer transparency and blatant honesty. We know that not every...
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Sep 25, 2018 10:13:00 AM / Posted by Steven Adams / 0 Comments

4 best automated quote and proposal software features for SMBs

Creating a great proposal or quote for your product is a crucial part of the sales process. Your proposal needs to be clear, concise and customized to your company and your customer base.

The key to creating a great proposal when you’re a small- to medium-sized business (SMB) is using the right tools that will make the...

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Jul 31, 2018 10:23:00 AM / Posted by Tess Foxall / 0 Comments

Forget Millennials – Top 3 Gen Z needs in the workplace

Over the last few years, the main focus of adapting companies has been Millennials. Poor Generation Y has been wrongly labeled as “entitled,” “lazy” and “technology addicted.” But now the spotlight is shifting onto a new generation: Generation Z, or iGen.

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Jul 2, 2018 2:27:00 PM / Posted by Tess Foxall / 0 Comments

Tigerpaw honored by MPSA with top MPS Software Provider award

Tigerpaw was named the top MPS Software Provider for 2018 by the Managed Print Services Association.

The MPSA is the only international, independent and nonprofit managed print services association. The organization held its 2018 Global MPSA MPS Leadership Awards during the ITEX Show on May 16 at the MGM Grand...

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Jun 1, 2018 2:49:29 PM / Posted by Angie DiSalvo / 0 Comments

5 trends that show training your employees should be a priority

"An investment in knowledge pays the best interest." ~ Benjamin Franklin

You’re not likely to find many people that disagree with Ol’ Ben, but when it comes to providing education for employees, a lot of companies earn a failing grade.

Throughout my years as a corporate educator, I’ve heard a common refrain: Education...

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May 24, 2018 8:59:52 AM / Posted by Suzy Kratochvil / 0 Comments

8 essential tips to grow a technology services SMB

This year the technology sector is projected to grow 5 percent, according to CompTIA’s IT Industry Outlook. Global spending hit $4.5 trillion in 2017, with the U.S. accounting for $1.5 trillion. As a small- and medium-sized business (SMB) leader, you most certainly want to be a part of that upward trend.

But how can you...

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Apr 11, 2018 1:13:00 PM / Posted by James Foxall / 0 Comments

Top 3 benefits of a PSA over Salesforce

Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.

It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...

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Mar 23, 2018 3:36:24 PM / Posted by Angie DiSalvo / 1 Comment

Trojan horses under control? You’ve missed the biggest one: convergence

As an MSP or IT services provider you’ve likely done a lot to help your customers with malicious external intrusions. Helping clients to avoid or recover from malware and ransomware is probably part of your offering. But for all the work you have done to help protect your customers from Trojan horses there is a big...

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What is professional services automation (PSA) software?

Professional services automation (PSA) software is any platform used to track and manage day-to-day business operations — from resources, to jobs, to billing, to people — in order to streamline the time and efforts of an entire company.

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Dec 14, 2017 11:41:00 AM / Posted by Angie DiSalvo / 0 Comments
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of PSAs. From best practices, software updates, industry news, and more -- find it right here on the Tigerpaw Blog.