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Tigerpaw Blog

Tiger Tales: Meet Amy Bodenner

Some may call her Gatekeeper, but Amy Bodenner is so much more than your typical executive assistant. With decades of customer service experience in restaurants, Amy provides a unique perspective and positive spin in the meeting rooms and hallways of Tigerpaw.

She's always quick to offer a smile, helping hand and/or...

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Dec 12, 2018 1:46:33 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Chauncey Park

Every office seems to have one these days — the Mustache Man. Support Team Lead Chauncey Park is that guy at Tigerpaw.

But his epic 'stache isn't the only thing that defines him. Chauncey has a contagious laugh, quick wit and, especially, a heart of service, the latter of which drives him to spend his days providing...

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Oct 24, 2018 3:07:10 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Sowmya Chitrapu

She may not be able to pull a rabbit out of her hat, but Software Development Engineer Sowmya Chitrapu sure works her magic on a day-to-day basis to turn conjured up ideas into real-life tools and features within Tigerpaw.

A world traveler who is just crazy into math, Sowmya has parlayed her kick-ass problem-solving...

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Sep 13, 2018 2:28:43 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Tony Gies

Who's the boss at fixing anything related to current or vintage technology? Tigerpaw DevOps Engineer Tony Gies.

Whether he's tackling a complex software error, performing routine maintenance on the Terminator pinball machine in our Rec Center, fixing a plug-in that broke on the Tigerpaw website or getting our Crazy Taxi...

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Aug 15, 2018 10:08:00 AM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet John Ludwig

Tigerpaw's Community Manager John Ludwig is the fun-loving, informative voice of Tigerpaw (and our mascot Roary). If you need an answer to an in-depth question you've posted on the Tigerpaw Community or simply need a good laugh from our social media channels, John is your guy. 

A former newspaper reporter and columnist...

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Jul 16, 2018 10:37:00 AM / Posted by Angie DiSalvo / 1 Comment

Tiger Tales: Meet Shannon Conley

Whether she's passionately helping Tigerpaw customers or taking a moment to enthusiastically laugh with (or at) her co-workers, Account Manager Shannon Conley holds nothing back.

Both literally and figuratively a wearer of many hats, Shannon is often spotted darting from department to department around the Tigerpaw...

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Jun 13, 2018 1:02:32 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Mark Barton

Mark Barton can break or fix anything. And he does it with style, thanks to his vast array of flannel and floral shirts.

As Lead Quality Assurance Engineer for Tigerpaw, Mark uses his technical skills to put our developers' code through the wringer before it is released to customers. But he's just as good at finding...

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May 11, 2018 11:33:13 AM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Michelle Jackson-Triplett

Director of Support Michelle Jackson-Triplett leads our team of technical and service experts to help deliver thousands of quick resolutions every month to Tigerpaw users. And she does it with style.

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Apr 6, 2018 3:29:03 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Marsha Blobaum

As a Product Analyst, Marsha Blobaum uses her vast array of technical and customer advocacy skills to throughly gather customer insight, present vetted data and user experiences to our Development and QA teams, establish feature request priorities and deliver real solutions back to our customers.

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Mar 7, 2018 9:05:00 AM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Jeff Hughes

Whether you're a long-time customer, newbie or prospect, you've probably interacted with Sales Engineer Jeff Hughes at some point.

Not only has he been at Tigerpaw so long that he could dress an entire month in just Tigerpaw gear and never repeat an outfit, but he also has spent many years in several departments helping...

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Feb 8, 2018 9:55:43 AM / Posted by Angie DiSalvo / 1 Comment
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of PSAs. From best practices, software updates, industry news, and more -- find it right here on the Tigerpaw Blog.