Your service technicians are busy, and that’s exactly how you want it. You’re a technology service provider after all, and having busy techs means profit. But heavy workloads mean more job details to keep track of, and failure to capture tech utilization data can really hurt long-term ROI and profitability.
Team Tigerpaw had the pleasure of handing out awards to three partners at the 2018 TAG National Convention earlier this month in San Diego.
Technology Assurance Group (TAG) is an organization of leading managed technology services providers (MTSPs) in North America representing $350 million in products and services.
Kelly Ethington’s CFO was threatening to retire.
After more than 20 years of utilizing Tigerpaw, Complete Technology Solutions (CTS) made the decision to switch to ConnectWise in 2014.
“I remember my disappointment when I found out we’d lost them,” Tigerpaw President & CEO James Foxall says. “I felt we lost friends,...