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Tigerpaw Blog

Tiger Tales: Meet Dara Storm

A passion for customer relationship-building and success. Check. Geeks out to board games and video games. Check. Has tons of nerdy memorabilia and figures. Check.

Tigerpaw Customer Advocate Dara Storm checks all the necessary boxes for Team Tigerpaw and then some. A former training and implementation specialist, Dara...

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Jan 16, 2019 8:42:00 AM / Posted by Angie DiSalvo / 0 Comments

Top 3 benefits of a PSA over Salesforce

Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.

It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...

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Mar 23, 2018 3:36:24 PM / Posted by Angie DiSalvo / 1 Comment

3 easy steps for optimizing customer experience throughout your IT services SMB

Your clients are literally the lifeblood of your business. If they’re happy, you’re happy ... and probably making good money. In fact, recent trends point toward delighting your customers as the No. 1 strategy for increasing the profitability and ROI for your small- to medium-sized business (SMB).

On the flip side, a...

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Mar 15, 2018 5:16:45 PM / Posted by Team Tigerpaw / 0 Comments
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