Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.
It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...
Your clients are literally the lifeblood of your business. If they’re happy, you’re happy ... and probably making good money. In fact, recent trends point toward delighting your customers as the No. 1 strategy for increasing the profitability and ROI for your small- to medium-sized business (SMB).
On the flip side, a...