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Tigerpaw Blog

Introducing “A practical guide to growth with converged services” eGuide

One thing the pandemic has taught those of us selling and servicing technology-related solutions for our customers is that our business models are changing whether we like it or not. The COVID-19 pandemic has taken its toll on businesses of all shapes and sizes – BUT, for those willing to adapt and change, there it’s...
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Jun 26, 2020 8:45:00 AM / Posted by West McDonald / 0 Comments

Setting Up Remote Work Was Hard. Re-Opening The Office Will Be Harder

One of the hardest business challenges brought on by the pandemic has been helping our traditional office staff to work from home. We just weren’t built for remote work. We had to come up with ways to share information that were new. We have been forced to do awkward Zoom meetings (who talks when? Is that a dog I...

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Jun 8, 2020 9:30:00 AM / Posted by West McDonald / 0 Comments

Adapting Your Business During the Pandemic

The expression “business as usual” doesn’t have a lot of legs these days. Thanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. There is not a single industry that hasn’t been forced to change many of the ways they do business to better care for their customers and...

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May 18, 2020 8:30:00 AM / Posted by West McDonald / 0 Comments

Convey Confidence in Person or Online: Tips from a TEDx Speaker

As executives, business owners or sales professionals, no matter what it says on your business card, many of us are now working from home.  Me too.  It’s taking some getting used to.  The upside: Without a commute to eat up a couple of hours a day many of us are spending a lot of time honing our craft.  We might take...

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Apr 17, 2020 8:00:00 AM / Posted by West McDonald / 0 Comments

Suddenly Working from Home for the First Time? Expert Advice for Full Productivity

I have worked out of a remote office in my home for over 12 years.  Until recently, I was part of the minority. Given recent conditions thanks to COVID-19, more and more companies are taking measures to have people work from home. At last check, over 158 million Americans were told to stay home and nobody knows just how...

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Apr 1, 2020 1:17:42 PM / Posted by West McDonald / 0 Comments

7 Resolutions That Will Help You Grow Your MSP Business and Make 2020 the Best Year Ever

The first week of January is always full of good intentions.  We often make resolutions like eating better and going to the gym more often. I’m not knocking those things, trust me, they’re on my list too.  But I can’t help but think that if resolutions are good for me personally that I should probably be making some for...

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Jan 7, 2020 10:00:00 AM / Posted by West McDonald / 0 Comments

The Coming Storm: Will 2020 Be The Year The Cloud Is No Longer Secure?

I’m old enough to remember when the cloud was born.  Yes, I know, for many reading this you’re wondering how I still draw breath.  I’m not a boomer but have had a few “OK Boomer” moments as of late.  But, back to the birth of the Cloud.  I was 13 years old and listening to U2’s War album on Cassette tape.  The year was...

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Dec 17, 2019 4:22:05 PM / Posted by Team Tigerpaw / 0 Comments

Are you really providing (or using) Managed Print Services? 5 questions to ask yourself (or your provider) before you answer

I’ve been involved in the Managed Print Services (MPS) space, in one form or another, for more years than I’d care to count now. I’ve worked with a ton of office equipment dealers and office print providers that provide incredible managed print for their end-user customers. I’ve also had the experience of working with...

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Aug 6, 2019 10:12:00 AM / Posted by West McDonald / 0 Comments

Invisibility is NOT a managed IT services superpower (and 3 ways you can avoid it!)

Has a friend ever asked you: “If you could have one super power, what would it be?” Maybe you said super strength or perhaps you’d like to be bulletproof. Odds are you didn’t once think about being invisibility. Why? Because not being seen means nobody knows what you’re doing!

What’s this got to do with managed IT...

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Jul 9, 2019 1:11:00 PM / Posted by West McDonald / 0 Comments

What is a CRM? And 7 other important questions to ask when considering a CRM software for your business

Everyone talks about CRMs. They’ve become part of the alphabet soup and daily lives of tech-minded business professionals. But whether you’re new to the concept, or just a little uncertain about what to look for in a good CRM, it can be difficult (read: intimidating) to make an informed decision that you feel good about.

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Jun 5, 2019 10:44:30 AM / Posted by Team Tigerpaw / 0 Comments
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