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Tigerpaw Blog

Trojan horses under control? You’ve missed the biggest one: convergence

As an MSP or IT services provider you’ve likely done a lot to help your customers with malicious external intrusions. Helping clients to avoid or recover from malware and ransomware is probably part of your offering. But for all the work you have done to help protect your customers from Trojan horses there is a big...

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Feb 14, 2018 9:00:01 AM / Posted by West McDonald / 0 Comments

Tiger Tales: Meet Jeff Hughes

Whether you're a long-time customer, newbie or prospect, you've probably interacted with Sales Engineer Jeff Hughes at some point.

Not only has he been at Tigerpaw so long that he could dress an entire month in just Tigerpaw gear and never repeat an outfit, but he also has spent many years in several departments helping...

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Feb 8, 2018 9:55:43 AM / Posted by Angie DiSalvo / 1 Comment

4 new features in Tigerpaw 17.3 that help MPS providers move into managed IT

Within the recently-released Tigerpaw 17.3, we've added several new features aimed at helping managed print services (MPS) providers find a solution that adapts to their changing needs.

“The managed print services space is evolving,” says Tigerpaw President & CEO James Foxall. “And we are bringing our expertise in...

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Feb 2, 2018 11:44:58 AM / Posted by Team Tigerpaw / 0 Comments

3 overlooked ways the Etilize integration saves you time and money

In Tigerpaw 17.1, we launched our GfK Etilize integration to help free up your time from managing your own price book.

Etilize is an online mega-catalog that offers item information for IT, office and consumer products.

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Jan 23, 2018 2:46:22 PM / Posted by Angie DiSalvo / 0 Comments

5 ways to keep your IT company organized in the age of Big Data

Data is everywhere these days. And, if you are in the business of selling, installing, maintaining and servicing technology, you’re on the front lines.

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Jan 16, 2018 3:23:16 PM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Tony Mehner

You've all heard of Tigerpaw Senior Technical Training Specialist Tony Mehner. Or, more specifically, you've heard him. He's the man behind the smooth, comforting voice in all of those Tigerpaw Academy videos giving you that confidence that, yes, you can master this software.

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Jan 10, 2018 12:59:14 PM / Posted by Angie DiSalvo / 0 Comments

5 reasons Tigerpaw is going to rock 2018

Happy New Year! All of us at Tigerpaw are so thankful for another year of working with all of our wonderful customers and partners, and we’re super pumped to get started on some new, exciting projects.

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Jan 2, 2018 3:04:00 PM / Posted by Angie DiSalvo / 0 Comments

How a converged IT services provider overcame inventory management woes

Kelly Ethington’s CFO was threatening to retire.

After more than 20 years of utilizing Tigerpaw, Complete Technology Solutions (CTS) made the decision to switch to ConnectWise in 2014.

“I remember my disappointment when I found out we’d lost them,” Tigerpaw President & CEO James Foxall says. “I felt we lost friends,...

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Dec 20, 2017 2:42:15 PM / Posted by Angie DiSalvo / 0 Comments

What is professional services automation (PSA) software?

Professional services automation (PSA) software is any platform used to track and manage day-to-day business operations — from resources, to jobs, to billing, to people — in order to streamline the time and efforts of an entire company.

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Dec 14, 2017 11:41:00 AM / Posted by Angie DiSalvo / 0 Comments

It's a jungle out there — the new Tigerpaw Blog is here to help

This blog is for you.

From long-time customers and partners to newbies and future tigers, we’ve heard the same request – you want more Tigerpaw.

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Dec 4, 2017 7:05:00 AM / Posted by Angie DiSalvo / 1 Comment
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of business automation. From how-to guides, best practices, software news, industry trends and more — find it right here on the Tigerpaw Blog.