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Tigerpaw Blog

The beginner's guide to building a winning social media presence for SMBs

Be present, be active, and be a human being — the hardest step is that last one

Have you felt daunted by “the socials”? Unsure how to get your company rolling in all things social media? No problem. We can help.

First things first, understand that social media is just another communication vehicle. Albeit, it’s one...

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May 3, 2018 4:32:53 PM / Posted by John Ludwig / 0 Comments

4 tips for building and maintaining a sales pipeline that can withstand ups and downs

Your business isn’t static, nor are any of your existing customers. Just like your business, your clients will have up times and down times. You need to stay close to the health of your customers and be proactive in how you react in order to safeguard your profitability and ROI.

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Apr 27, 2018 10:58:30 AM / Posted by Team Tigerpaw / 0 Comments

7 fun ways to stay engaged with Tigerpaw

Tigerpaw isn't just a business automation software — it's a lifestyle. Maybe you bleed orange or maybe you're a cub learning to roar. Regardless, you are an integral member of the Tigerpaw family and we want to help you be the best tiger you can be.

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Apr 20, 2018 11:23:55 AM / Posted by Team Tigerpaw / 0 Comments

8 essential tips to grow a technology services SMB

This year the technology sector is projected to grow 5 percent, according to CompTIA’s IT Industry Outlook. Global spending hit $4.5 trillion in 2017, with the U.S. accounting for $1.5 trillion. As a small- and medium-sized business (SMB) leader, you most certainly want to be a part of that upward trend.

But how can you...

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Apr 11, 2018 1:13:00 PM / Posted by James Foxall / 0 Comments

Tiger Tales: Meet Michelle Jackson-Triplett

Director of Support Michelle Jackson-Triplett leads our team of technical and service experts to help deliver thousands of quick resolutions every month to Tigerpaw users. And she does it with style.

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Apr 6, 2018 3:29:03 PM / Posted by Angie DiSalvo / 0 Comments

6 ways PSA software helps you automate your business and avoid looking like a fool

A business automation software, such as a professional services automation (PSA) platform, is designed to help you streamline all of your operations in order to give you more time to focus on providing your customers the best service, generating revenue, developing a winning strategy and growing your business.

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Mar 29, 2018 8:41:58 AM / Posted by Angie DiSalvo / 0 Comments

Top 3 benefits of a PSA over Salesforce

Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.

It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...

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Mar 23, 2018 3:36:24 PM / Posted by Angie DiSalvo / 1 Comment

3 easy steps for optimizing customer experience throughout your IT services SMB

Your clients are literally the lifeblood of your business. If they’re happy, you’re happy ... and probably making good money. In fact, recent trends point toward delighting your customers as the No. 1 strategy for increasing the profitability and ROI for your small- to medium-sized business (SMB).

On the flip side, a...

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Mar 15, 2018 5:16:45 PM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Marsha Blobaum

As a Product Analyst, Marsha Blobaum uses her vast array of technical and customer advocacy skills to throughly gather customer insight, present vetted data and user experiences to our Development and QA teams, establish feature request priorities and deliver real solutions back to our customers.

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Mar 7, 2018 9:05:00 AM / Posted by Angie DiSalvo / 0 Comments

9 common misconceptions about Tigerpaw One

Tigerpaw One is the most robust business automation software platform for technology service providers on the market today.

Because of the sheer number of world-class features and tools our all-inclusive, SaaS solution offers and how integral our software is to your business, it may seem a little intimidating.

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Mar 2, 2018 9:50:07 AM / Posted by Angie DiSalvo / 0 Comments
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of business automation. From how-to guides, best practices, software news, industry trends and more — find it right here on the Tigerpaw Blog.