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Tigerpaw Blog

Pick the right tool for the job: 17 must-have features in a PSA software

That's it. You've had it.

The communication mishaps. The workflow interruptions. The lost invoices. And all the paper files, spreadsheets, whiteboards or maybe even 10 different software platforms it takes to keep your business running.

You know that's no way to live or work. There's something better out there.

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Apr 25, 2019 10:33:00 AM / Posted by Team Tigerpaw / 0 Comments

Top 5 considerations when building and pitching a recurring revenue quote or proposal

Netflix is doing it. Car wash providers are doing it. Managed IT providers are doing it. Why aren’t you?

Recurring revenue models are extremely popular, both with providers and end-users. No matter what business you’re in, you are likely looking for new ways to propose solutions to your customers. Whether you’re in IT...

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Apr 23, 2019 9:52:00 AM / Posted by West McDonald / 0 Comments

Highlights from ISC West 2019: 5 takeaways from the giant security event

Last week I went to ISC (International Security Conference) West 2019 and can tell you that it was one of the largest conferences I’ve been to in quite a few years. With over 940 vendors and over 10,000 attendees I can tell you there was a lot to take in!

I thought I’d share some of the highlights, both good and bad,...

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Apr 18, 2019 3:46:51 PM / Posted by West McDonald / 0 Comments

Tiger Tales: Meet Jared Gaston

If we handed out yearbook superlative awards, Software Development Engineer Jared Gaston would win for youngest and tallest tiger of them all.

A gentle — but never shy (just look at his photo) — giant who started out as a summer intern at Tigerpaw before graduating to full-time developer, Jared now spends his days...

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Apr 16, 2019 1:11:00 PM / Posted by Team Tigerpaw / 0 Comments

Highlights from TAG National 2019: Tigerpaw presents awards to partners

Team Tigerpaw came out in force for the 2019 TAG National Conference in Orlando. We reconnected with friends and customers and presented two awards to partners who go above and beyond.

Technology Assurance Group (TAG) is an organization of leading managed technology services providers (MTSPs) in North America...

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Apr 12, 2019 9:24:59 AM / Posted by Team Tigerpaw / 0 Comments

5 questions to ask yourself before starting a SWOT analysis

So you think you want to do a SWOT analysis? There are plenty of resources available about how to do a SWOT analysis, which can be a valuable tool for business growth. However, few so-called experts will tell you that preparing yourself in advance is a critical first step for getting the most out of the effort a SWOT...

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Apr 9, 2019 3:11:00 PM / Posted by Joel Vaslow / 0 Comments

How does your area rank for technology jobs? The numbers might shock you

If you are in the technology industry — or looking to get into it — you're going to want to check out a new tool.

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Apr 5, 2019 9:42:00 AM / Posted by West McDonald / 0 Comments

Creating authentic company core values that your team will actually care about

Company culture is a topic that is vitally important to every leader running a business or managing a department. Companies with a healthy culture have deeper employee engagement and higher motivation, and they do better at attracting and retaining talent. Oh yeah, and they have a lot more fun while getting lots more...

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Apr 2, 2019 3:23:43 PM / Posted by James Foxall / 0 Comments

Highlights from BTA National 2019: Why BTA no longer means what you think it does

Last week, I was fortunate enough to have attended probably the best BTA conference I’ve ever been to — and I’ve been to many over the last 10 years or so. The BTA National Conference this year in lovely Orlando, Florida, held a lot of surprises for me, and I’m sure it did for you too.

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Mar 28, 2019 2:47:00 PM / Posted by West McDonald / 0 Comments

5 reasons managed print providers should ignore business convergence at all costs

Unless you’ve taken a vow of silence and been living in a cave for the last 18 months or so, you’ve likely heard a lot of people talking about business convergence.

If you are an office equipment dealer or managed print provider, you may have even noticed that in the last six months or so convergence is dominating the...

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Mar 26, 2019 10:57:34 AM / Posted by West McDonald / 0 Comments
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