Last week, I was fortunate enough to have attended probably the best BTA conference I’ve ever been to — and I’ve been to many over the last 10 years or so. The BTA National Conference this year in lovely Orlando, Florida, held a lot of surprises for me, and I’m sure it did for you too.
Unless you’ve taken a vow of silence and been living in a cave for the last 18 months or so, you’ve likely heard a lot of people talking about business convergence.
If you are an office equipment dealer or managed print provider, you may have even noticed that in the last six months or so convergence is dominating the...
For those not familiar with CompTIA, it is, I believe, the world-leading industry association for those involved in different technology channels. They are made up of CompTIA staff as well as a plethora of volunteer members (including myself) that come together to make sense of the hard issues affecting our industries...
Last week, West McDonald joined Team Tigerpaw as vice president of business development with much fanfare and obscene amounts of orange confetti. An avid fisherman, West is quite the catch himself.
He is such a legend in the managed print services industry that he's called MPS Wolverine thanks to his cosplay character....
Anybody that knows me well knows that historically I have been very active blogging as well as engaging fellow professionals on LinkedIn and other collaboration vehicles. You might even say that’s an understatement. I love to write blogs! I love being part of big and exciting conversations! Especially ones that help...
Have you ever been asked to give a presentation about your area of expertise, but not to make it a “sales pitch”? This might have been for a lunch and learn, or perhaps you were asked to present a break-out session at a conference. These can be fruitful business growth opportunities for your company, but giving a...
Software Support Specialist Steve Lee is always up for an adventure, whether it's helping customers navigate the Tigerpaw platform or creating quests for his co-workers during the weekly Lunches & Dragons meet-up.
Although normally pretty quiet, Steve comes out of his shell to play Dungeon Master, answer customer...
Celebrating Valentine’s Day in the workplace can be tricky. That lady in accounting is allergic to flowers. Your service techs don’t like chocolate. And then there are those poor souls who have gone keto and can’t have sugar.
Team Tigerpaw to the rescue! We’ve created nine Valentine’s Day cards (download printable...
The New Year always brings with it personal aspirations to make big changes, try new things and set goals for the upcoming year. But what about your business? Have you taken the time to map out the best New Year’s resolutions...
The office equipment space is in the middle of an evolution. Less printed pages, more digital everything. From tradeshow presentations to channel news sites, everyone is talking about convergence and how managed print providers need to expand into managed IT services.