There’s been a lot of chatter in the last few days about the coming demise of one of the largest providers of toner supplies for the office equipment channel.
Yes, I’m talking about Clover Imaging Group. A company that likely most of us have either dealt with in the past or continue to deal with today. A company that...
As a technology services small- to medium-sized business, your customers are your life. And providing them kick-ass customer service is your daily goal. But, man, wouldn’t it be nice if there was a way to make it easier to meet all of their needs?
Enter the Tigerpaw Customer Portal.
When I was growing up, one of my dad’s favorite things to tell me when he was trying to teach me wrong from right was: “It’s not the what son, it’s the how.” It used to drive me nuts because I had no idea what he meant by it until I was older. What he meant was that sometimes how you deliver things, not the things you...
It’s here! We’re excited to introduce Tigerpaw 18 R3, the latest release in the only tiger-powered platform to automate your business and simplify your life. (Because we think horsepower just doesn’t cut it for your business.)
Has a friend ever asked you: “If you could have one super power, what would it be?” Maybe you said super strength or perhaps you’d like to be bulletproof. Odds are you didn’t once think about being invisibility. Why? Because not being seen means nobody knows what you’re doing!
What’s this got to do with managed IT...
One of my roles at Tigerpaw Software is building business cases for integrating with a partner. Tigerpaw already has a ton of integrations with world-class partners and I’m honored to be able to help make that list even stronger.
As an office equipment dealer or managed print services (MPS) provider, you have spent years building a business to be proud of. You’ve called the shots that put you ahead of the competition. You’ve made the decisions that helped you to grow from a lifestyle business to a force to be reckoned with. You’ve weathered all...
With an infectious laugh, love of plants and pure obsession for customer service, Jenny Victor has found her calling as a customer advocate at Tigerpaw.
Despite being one of the newer members of the team, Jenny's passion for reading has turned her into a giggling go-to of knowledge for all things Tigerpaw.
I started in the Imaging Channel working for a company that introduced automated meter and toner reads across multiple OEMs. When I signed up for that job “managed print” didn’t even exist. Every process relied on humans interacting with other humans. Needed a meter read? Send out a tech or have the office manager pull...
As a business development manager, one of the questions I get asked all the time is “How do I build a business development plan for my own business?” I get asked this question so often that I have finally decided to put some words down to help out as many folks as possible.