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Tigerpaw Blog

As an Office Equipment Dealer or MPS Provider, who calls the shots for your business? 3 questions you need to ask yourself right now

As an office equipment dealer or managed print services (MPS) provider, you have spent years building a business to be proud of. You’ve called the shots that put you ahead of the competition. You’ve made the decisions that helped you to grow from a lifestyle business to a force to be reckoned with. You’ve weathered all...

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Jun 27, 2019 1:11:00 PM / Posted by James Foxall / 0 Comments

Tiger Tales: Meet Jenny Victor

With an infectious laugh, love of plants and pure obsession for customer service, Jenny Victor has found her calling as a customer advocate at Tigerpaw.

Despite being one of the newer members of the team, Jenny's passion for reading has turned her into a giggling go-to of knowledge for all things Tigerpaw. 

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Jun 26, 2019 9:23:09 AM / Posted by Angie DiSalvo / 0 Comments

Growing Your Business Takes More Than Keeping Up: Automation, Convergence, and What You Must Do To Thrive

I started in the Imaging Channel working for a company that introduced automated meter and toner reads across multiple OEMs. When I signed up for that job “managed print” didn’t even exist. Every process relied on humans interacting with other humans. Needed a meter read? Send out a tech or have the office manager pull...

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Jun 21, 2019 8:21:00 AM / Posted by West McDonald / 0 Comments

4 strategies to include when creating a business development plan

As a business development manager, one of the questions I get asked all the time is “How do I build a business development plan for my own business?” I get asked this question so often that I have finally decided to put some words down to help out as many folks as possible.

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Jun 19, 2019 10:17:00 AM / Posted by West McDonald / 0 Comments

Tigerpaw named top MPS Software Provider by MPSA for second consecutive year

Tigerpaw won the Managed Print Services Association's Top MPS Software Provider Award for the second consecutive year.

The MPSA is the only international, independent and nonprofit managed print services association. The organization held its 2019 Global MPSA MPS Leadership Awards during the BTA Gateway to Success...

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Jun 14, 2019 12:38:38 PM / Posted by Angie DiSalvo / 0 Comments

What is a CRM? And 7 other important questions to ask when considering a CRM software for your business

Everyone talks about CRMs. They’ve become part of the alphabet soup and daily lives of tech-minded business professionals. But whether you’re new to the concept, or just a little uncertain about what to look for in a good CRM, it can be difficult (read: intimidating) to make an informed decision that you feel good about.

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Jun 5, 2019 10:44:30 AM / Posted by John Ludwig / 0 Comments

Tiger Tales: Meet Jamie Moore Marsh

Customer Advocate Jamie Moore Marsh is like a unicorn. Everyone — from co-workers to customers — loves her, and she's so awesome that it's hard to believe that she's real.

Never one to pass up a chance to make a joke, plan an elaborate prank or say the one thing every one else is thinking but is too shy to say, Jamie...

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May 29, 2019 10:43:00 AM / Posted by Angie DiSalvo / 0 Comments

Hiring employees that fit your workplace culture and core values

Once you know your true company core values, every decision you make and every action you take needs to adhere to those core values. Arguably, the most important area to consistently apply your company core values is in your hiring process.

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May 22, 2019 1:41:54 PM / Posted by James Foxall / 0 Comments

The Internet turns 30: 6 key business lessons to learn on the anniversary of the World Wide Web's birthday

We’ve seen the rise and fall of empires, dot-com booms and busts, tidal shifts in how business is done, a pile of cat videos, and more memes and stupid gifs than “Star Wars Kid” could shake that broom handle at. It’s so ubiquitous in our daily existence, it’s hard to remember a time before the Internet. So, let’s take a...

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May 15, 2019 10:04:27 AM / Posted by John Ludwig / 0 Comments

An introvert's guide to the workplace

Introverts and extroverts. They're not like a peanut butter and jelly sandwich. They're more like cats and dogs. They are both great but have unique qualities that distinguish them from each other. If you've ever had a cat and dog at the same time you've likely seen a scenario where the cat just needs to be alone to do...

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May 8, 2019 2:00:10 PM / Posted by Steven Adams / 0 Comments
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of business automation. From how-to guides, best practices, software news, industry trends and more — find it right here on the Tigerpaw Blog.