Imagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over 3 months. This may sound like the plot to a spy book or film, but it actually happened to one of the best-known figures in both the office equipment and managed IT services channels. On this...
I can’t tell you the number of times a potential managed services client has uttered these words to me or my sales team. I have seven years of historical data to the contrary, and the reason for this disconnect between what the MSP business owner believes to be...
Let’s get the first question out of the way: “Why is some writer trying to tell me how to use LinkedIn for sales?” Because this writer, like you, is in sales, and has been his whole career. Perhaps unlike you, however, I’ve amassed a following over 4,500 strong and have used LinkedIn effectively to develop relationships...
According to some sources, over 82% of companies will allow workers to work remotely at least some of the time, even after the pandemic has faded away. Even more striking, 47% of companies expect to see a portion of their workforces working from home permanently. Supporting remote workers, especially when it comes to...
2020 has been some kind of year, and that’s putting it mildly. As an owner or senior executive, you’ve had to adapt your business model to accommodate a lot of change (remote work anybody?). You’ve likely done a good job of adjusting what you deliver, but how about how you network and build influence in the market? ...
Anybody that knows me well knows that I LOVE fishing. I’d better: I live right on one of the most productive bass fishing areas on Lake Erie and not loving fishing would almost be criminal. In my nearly 14 years living on the lake, I have fished nearly every species you could name. Bass, walleye, drum, perch, brown...
One thing about technology, it is ever changing. Tigerpaw Software has been around for over 35 years, and we’ve seen our fair share of innovation and invention during that time both amazing things as well as head scratchers.
In your business life, you probably spend a lot of time (okay, probably not enough) working on growing your network. You are growing your connections on LinkedIn, you belong to a trade organization or two and you are trying to work with as many people in your channel as possible. Why? Because you understand that a...
As many of you know, I am currently serving proudly as the President of the MPSA (Managed Print Services Association). I don’t get paid to do this, and it’s not the first organization I’ve served. I am also actively involved with the BTA (Business Technology Association) and CompTIA, have been for as many years as I’ve