Tigerpaw Blog

West McDonald

West McDonald is the Vice President of Business Development at Tigerpaw Software. He spent the past 15 years exclusively in the office equipment channel, sharing his expertise on alternative billing models, such as seat-based billing and flat-rate billing, to help partners and clients excel in managed print and converged services. West is a two-time recipient of The 40 Most Influential in the Imaging Industry award as well as an ENX Difference Maker.
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Recent Posts

Post-Pandemic Strategies for Growth Starting TODAY

We’ve all had a tough time of it these last 6 or so weeks as our businesses have been forced to adapt during the pandemic. We’ve had all hands-on deck just to make sure our businesses can survive. Of course, we all look forward to the time when we are on the other side of this nightmare. The question we need to ask...

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May 27, 2020 8:45:00 AM / Posted by West McDonald / 0 Comments

Looking to Grow Your Small Business? Cashflow is King

When it comes to health of your small business as a technology solution provider, especially during times like the pandemic we are moving through now, almost nothing is as important as positive cashflow. In fact, according to Fundera, USBank says that over 80% of businesses fail because of poor cashflow! By definition,...

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May 22, 2020 11:30:00 AM / Posted by West McDonald / 0 Comments

Adapting Your Business During the Pandemic

The expression “business as usual” doesn’t have a lot of legs these days. Thanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. There is not a single industry that hasn’t been forced to change many of the ways they do business to better care for their customers and...

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May 18, 2020 8:30:00 AM / Posted by West McDonald / 0 Comments

From Russia with Love: The Front-Line Efforts to Keep Us Safe from Rogue Drones

We live in a world that is seeing more and more drones enter our skies. According to the FAA, at last count, there were over 1.5 million registered drones in the United States, and that number is climbing rapidly. The drone market is projected to grow to $129 billion dollars at 56% CAGR according to Grand View Research....

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May 7, 2020 8:00:00 AM / Posted by West McDonald / 0 Comments

There Has Never Been a Better Time to Work “ON” the Business

If you’re like most businesses around the world right now, and not producing toilet paper, it’s anything but “business as usual.” The daily barrage of COVID-19 updates and mandatory isolation and shutdowns is all a bit much to digest - let alone navigate. According to McKinsey, there will be a sharp fall in consumer and...

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Apr 28, 2020 9:00:00 AM / Posted by West McDonald / 0 Comments

Managing a Team During the Pandemic? The #1 Question You Need to Ask Your People Right Now

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Apr 23, 2020 8:15:00 AM / Posted by West McDonald / 0 Comments

Convey Confidence in Person or Online: Tips from a TEDx Speaker

As executives, business owners or sales professionals, no matter what it says on your business card, many of us are now working from home.  Me too.  It’s taking some getting used to.  The upside: Without a commute to eat up a couple of hours a day many of us are spending a lot of time honing our craft.  We might take...

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Apr 17, 2020 8:00:00 AM / Posted by West McDonald / 0 Comments

Top Secrets to Building A Recurring Revenue Business

Recurring Revenue. You’ve heard about it. You may even dream about it. You know the world is fast moving to this method of billing in nearly every industry you look at. Subscription models are everywhere but nobody is sharing how to do it successfully. That all changes today.

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Apr 10, 2020 8:15:00 AM / Posted by West McDonald / 0 Comments

Suddenly Working from Home for the First Time? Expert Advice for Full Productivity

I have worked out of a remote office in my home for over 12 years.  Until recently, I was part of the minority. Given recent conditions thanks to COVID-19, more and more companies are taking measures to have people work from home. At last check, over 158 million Americans were told to stay home and nobody knows just how...

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Apr 1, 2020 1:17:42 PM / Posted by West McDonald / 0 Comments

Toner Wars: The Epic Battle Between the OEMs and Toner Remanufacturers (and why you should care!)

There’s been a secret war going on that you may have no idea about. It’s not fought with guns, but there are soldiers and battle maneuvers under way on a daily basis. For most, this war is invisible - the stuff of legend and conspiracy. But for those in the trenches, the tug and pull of their battles is very real...

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Mar 27, 2020 9:29:43 AM / Posted by West McDonald / 0 Comments
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