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Tigerpaw Blog

West McDonald

West McDonald is the Vice President of Business Development at Tigerpaw Software. He spent the past 15 years exclusively in the office equipment channel, sharing his expertise on alternative billing models, such as seat-based billing and flat-rate billing, to help partners and clients excel in managed print and converged services. West is a two-time recipient of The 40 Most Influential in the Imaging Industry award as well as an ENX Difference Maker.
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Recent Posts

Highlights from CompTIA’s 2019 CCF Event: Collaboration and business growth strategies

For those not familiar with CompTIA, it is, I believe, the world-leading industry association for those involved in different technology channels. They are made up of CompTIA staff as well as a plethora of volunteer members (including myself) that come together to make sense of the hard issues affecting our industries...

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Mar 19, 2019 10:23:00 AM / Posted by West McDonald / 0 Comments

The color of business convergence is Tigerpaw orange

Anybody that knows me well knows that historically I have been very active blogging as well as engaging fellow professionals on LinkedIn and other collaboration vehicles. You might even say that’s an understatement. I love to write blogs! I love being part of big and exciting conversations! Especially ones that help...

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Mar 5, 2019 10:00:00 AM / Posted by West McDonald / 0 Comments

Trojan horses under control? You’ve missed the biggest one: convergence

As an MSP or IT services provider you’ve likely done a lot to help your customers with malicious external intrusions. Helping clients to avoid or recover from malware and ransomware is probably part of your offering. But for all the work you have done to help protect your customers from Trojan horses there is a big...

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Feb 14, 2018 9:00:01 AM / Posted by West McDonald / 0 Comments
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