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Tigerpaw Blog

West McDonald

West McDonald is the Vice President of Business Development at Tigerpaw Software. He spent the past 15 years exclusively in the office equipment channel, sharing his expertise on alternative billing models, such as seat-based billing and flat-rate billing, to help partners and clients excel in managed print and converged services. West is a two-time recipient of The 40 Most Influential in the Imaging Industry award as well as an ENX Difference Maker.
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Recent Posts

LinkedIn Dos and Don’ts For The C-Suite

2020 has been some kind of year, and that’s putting it mildly.  As an owner or senior executive, you’ve had to adapt your business model to accommodate a lot of change (remote work anybody?).  You’ve likely done a good job of adjusting what you deliver, but how about how you network and build influence in the market? ...

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Aug 13, 2020 10:50:54 AM / Posted by West McDonald / 0 Comments

7 Fishing Tips That Will Help Grow Your Business

Anybody that knows me well knows that I LOVE fishing.  I’d better: I live right on one of the most productive bass fishing areas on Lake Erie and not loving fishing would almost be criminal.  In my nearly 14 years living on the lake, I have fished nearly every species you could name.  Bass, walleye, drum, perch, brown...

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Aug 3, 2020 10:30:00 AM / Posted by West McDonald / 0 Comments

A Decade of Winners and Losers: Technology Highlights 2010-2019

One thing about technology, it is ever changing. Tigerpaw Software has been around for over 35 years, and we’ve seen our fair share of innovation and invention during that time both amazing things as well as head scratchers.

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Jul 23, 2020 3:38:58 PM / Posted by West McDonald / 0 Comments

The Superpowers of Super Connectors and Why You Need Them in Your Network

In your business life, you probably spend a lot of time (okay, probably not enough) working on growing your network. You are growing your connections on LinkedIn, you belong to a trade organization or two and you are trying to work with as many people in your channel as possible. Why? Because you understand that a...

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Jul 7, 2020 8:30:00 AM / Posted by West McDonald / 0 Comments

Introducing “A practical guide to growth with converged services” eGuide

One thing the pandemic has taught those of us selling and servicing technology-related solutions for our customers is that our business models are changing whether we like it or not. The COVID-19 pandemic has taken its toll on businesses of all shapes and sizes – BUT, for those willing to adapt and change, there it’s...
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Jun 26, 2020 8:45:00 AM / Posted by West McDonald / 0 Comments

The Power of Belonging to Something Bigger

As many of you know, I am currently serving proudly as the President of the MPSA (Managed Print Services Association).  I don’t get paid to do this, and it’s not the first organization I’ve served.  I am also actively involved with the BTA (Business Technology Association) and CompTIA, have been for as many years as I’ve

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Jun 16, 2020 8:15:00 AM / Posted by West McDonald / 0 Comments

Setting Up Remote Work Was Hard. Re-Opening The Office Will Be Harder

One of the hardest business challenges brought on by the pandemic has been helping our traditional office staff to work from home. We just weren’t built for remote work. We had to come up with ways to share information that were new. We have been forced to do awkward Zoom meetings (who talks when? Is that a dog I...

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Jun 8, 2020 9:30:00 AM / Posted by West McDonald / 0 Comments

Post-Pandemic Strategies for Growth Starting TODAY

We’ve all had a tough time of it these last 6 or so weeks as our businesses have been forced to adapt during the pandemic. We’ve had all hands-on deck just to make sure our businesses can survive. Of course, we all look forward to the time when we are on the other side of this nightmare. The question we need to ask...

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May 27, 2020 8:45:00 AM / Posted by West McDonald / 0 Comments

Looking to Grow Your Small Business? Cashflow is King

When it comes to health of your small business as a technology solution provider, especially during times like the pandemic we are moving through now, almost nothing is as important as positive cashflow. In fact, according to Fundera, USBank says that over 80% of businesses fail because of poor cashflow! By definition,...

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May 22, 2020 11:30:00 AM / Posted by West McDonald / 0 Comments

Adapting Your Business During the Pandemic

The expression “business as usual” doesn’t have a lot of legs these days. Thanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. There is not a single industry that hasn’t been forced to change many of the ways they do business to better care for their customers and...

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May 18, 2020 8:30:00 AM / Posted by West McDonald / 0 Comments
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