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Tigerpaw Blog

Team Tigerpaw

Recent Posts

Tiger Tales: Meet Dara Storm

A passion for customer relationship-building and success. Check. Geeks out to board games and video games. Check. Has tons of nerdy memorabilia and figures. Check.

Tigerpaw Customer Advocate Dara Storm checks all the necessary boxes for Team Tigerpaw and then some. A former training and implementation specialist, Dara...

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Jan 16, 2019 8:42:00 AM / Posted by Team Tigerpaw / 0 Comments

Workflow Automation: Facts vs. Myths

Manual processes can drain resources, lower your employee morale and negatively impact your bottom line. It’s time to implement workflows. But that’s easier said than done. There are a lot of myths associated with workflows, which make it hard to finally make the decision to adopt automated processes.

Once you start...

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Jan 10, 2019 8:42:32 AM / Posted by Team Tigerpaw / 0 Comments

A Tigerpaw Christmas

Editor's Note: Team Tigerpaw hopes you enjoy this tiger-tastic take on the classic holiday poem "The Night Before Christmas."

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Dec 20, 2018 8:53:00 AM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Amy Bodenner

Some may call her Gatekeeper, but Amy Bodenner is so much more than your typical executive assistant. With decades of customer service experience in restaurants, Amy provides a unique perspective and positive spin in the meeting rooms and hallways of Tigerpaw.

She's always quick to offer a smile, helping hand and/or...

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Dec 12, 2018 1:46:33 PM / Posted by Team Tigerpaw / 0 Comments

The Christmas gift guide to Christmas list gift guides for tech professionals

It’s beginning to look a lot like Christmas, and — OH, man! It’s already December and you have so much shopping to do! What do you get the techy, nerdy, geeky and all-around awesome people in your life? We’re here to help you out!

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Dec 7, 2018 12:11:04 PM / Posted by Team Tigerpaw / 0 Comments

How to set up service contracts to maximize ROI in 5 easy steps

Service contracts have been a long-standing option for technology service small- to medium-sized businesses (SMBs) to create a steady stream of revenue and maximize ROI. But how does that work?

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Nov 30, 2018 8:42:00 AM / Posted by Team Tigerpaw / 0 Comments

11 must-have features in a mobile IT service ticketing app

The ability to track, analyze and improve technician time and utilization is a great way for IT services small- to medium-sized businesses (SMBs) to calculate ROI and increase profitability. But with your techs constantly on the go, it is hard to capture all of the necessary information and complete all the necessary...

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Nov 8, 2018 2:09:48 PM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Chauncey Park

Every office seems to have one these days — the Mustache Man. Support Team Lead Chauncey Park is that guy at Tigerpaw.

But his epic 'stache isn't the only thing that defines him. Chauncey has a contagious laugh, quick wit and, especially, a heart of service, the latter of which drives him to spend his days providing...

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Oct 24, 2018 3:07:10 PM / Posted by Team Tigerpaw / 0 Comments

3 ways a PSA software improves tech utilization and increases profitability

Your service technicians are busy, and that’s exactly how you want it. You’re a technology service provider after all, and having busy techs means profit. But heavy workloads mean more job details to keep track of, and failure to capture tech utilization data can really hurt long-term ROI and profitability.

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Oct 19, 2018 8:52:00 AM / Posted by Team Tigerpaw / 0 Comments

PSAs, ERPs, RMMs: 8 other business automation software tools for technology service SMBs

Each year, the team at Tigerpaw helps thousands of business owners streamline their processes, empower their workforce, and grow their companies. Since Tigerpaw was the first business automation solution on the market, we offer valuable insight. We also offer transparency and blatant honesty. We know that not every ...
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Sep 25, 2018 10:13:00 AM / Posted by Team Tigerpaw / 0 Comments
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