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Tigerpaw Blog

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Recent Posts

How a converged IT services provider overcame inventory management woes

Kelly Ethington’s CFO was threatening to retire.

After more than 20 years of utilizing Tigerpaw, Complete Technology Solutions (CTS) made the decision to switch to ConnectWise in 2014.

“I remember my disappointment when I found out we’d lost them,” Tigerpaw President & CEO James Foxall says. “I felt we lost friends,...

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Dec 20, 2019 2:44:01 PM / Posted by Team Tigerpaw / 0 Comments

The Coming Storm: Will 2020 Be The Year The Cloud Is No Longer Secure?

I’m old enough to remember when the cloud was born.  Yes, I know, for many reading this you’re wondering how I still draw breath.  I’m not a boomer but have had a few “OK Boomer” moments as of late.  But, back to the birth of the Cloud.  I was 13 years old and listening to U2’s War album on Cassette tape.  The year was...

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Dec 17, 2019 4:22:05 PM / Posted by Team Tigerpaw / 0 Comments

How the Tigerpaw Customer Portal helps you provide kick-ass service

As a technology services small- to medium-sized business, your customers are your life. And providing them kick-ass customer service is your daily goal. But, man, wouldn’t it be nice if there was a way to make it easier to meet all of their needs?

Enter the Tigerpaw Customer Portal.

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Jul 18, 2019 9:35:00 AM / Posted by Team Tigerpaw / 0 Comments

What's new in Tigerpaw 18 R3

It’s here! We’re excited to introduce Tigerpaw 18 R3, the latest release in the only tiger-powered platform to automate your business and simplify your life. (Because we think horsepower just doesn’t cut it for your business.)

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Jul 11, 2019 9:45:16 AM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Jenny Victor

With an infectious laugh, love of plants and pure obsession for customer service, Jenny Victor has found her calling as a customer advocate at Tigerpaw.

Despite being one of the newer members of the team, Jenny's passion for reading has turned her into a giggling go-to of knowledge for all things Tigerpaw. 

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Jun 26, 2019 9:23:09 AM / Posted by Team Tigerpaw / 0 Comments

Tigerpaw named top MPS Software Provider by MPSA for second consecutive year

Tigerpaw won the Managed Print Services Association's Top MPS Software Provider Award for the second consecutive year.

The MPSA is the only international, independent and nonprofit managed print services association. The organization held its 2019 Global MPSA MPS Leadership Awards during the BTA Gateway to Success...

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Jun 14, 2019 12:38:38 PM / Posted by Team Tigerpaw / 0 Comments

What is a CRM? And 7 other important questions to ask when considering a CRM software for your business

Everyone talks about CRMs. They’ve become part of the alphabet soup and daily lives of tech-minded business professionals. But whether you’re new to the concept, or just a little uncertain about what to look for in a good CRM, it can be difficult (read: intimidating) to make an informed decision that you feel good about.

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Jun 5, 2019 10:44:30 AM / Posted by Team Tigerpaw / 0 Comments

Tiger Tales: Meet Jamie Moore Marsh

Customer Advocate Jamie Moore Marsh is like a unicorn. Everyone — from co-workers to customers — loves her, and she's so awesome that it's hard to believe that she's real.

Never one to pass up a chance to make a joke, plan an elaborate prank or say the one thing every one else is thinking but is too shy to say, Jamie...

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May 29, 2019 10:43:00 AM / Posted by Team Tigerpaw / 0 Comments

The Internet turns 30: 6 key business lessons to learn on the anniversary of the World Wide Web's birthday

We’ve seen the rise and fall of empires, dot-com booms and busts, tidal shifts in how business is done, a pile of cat videos, and more memes and stupid gifs than “Star Wars Kid” could shake that broom handle at. It’s so ubiquitous in our daily existence, it’s hard to remember a time before the Internet. So, let’s take a...

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May 15, 2019 10:04:27 AM / Posted by Team Tigerpaw / 0 Comments

An introvert's guide to the workplace

Introverts and extroverts. They're not like a peanut butter and jelly sandwich. They're more like cats and dogs. They are both great but have unique qualities that distinguish them from each other. If you've ever had a cat and dog at the same time you've likely seen a scenario where the cat just needs to be alone to do...

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May 8, 2019 2:00:10 PM / Posted by Team Tigerpaw / 0 Comments
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