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Tigerpaw Blog

Angie DiSalvo

Angie DiSalvo is the Marketing Content Manager at Tigerpaw. A former sports copy editor, designer and sometimes reporter at the Colorado Springs Gazette and Des Moines Register, Angie uses her journalism skills at Tigerpaw to lead content creation, manage the editorial calendar and write all the things, including blog posts, press releases and every tiger pun you could ever think of (paws for effect … see what I did there?). Angie’s past experience working in communications and fundraising for non-profits feeds her passion to create content that will genuinely help Tigerpaw customers and others in the industry be successful. You can usually find Angie vigorously defending AP Style, drinking Earl Grey tea and dreaming about her next Disney family vacation.
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Recent Posts

Tiger Tales: Meet Sowmya Chitrapu

She may not be able to pull a rabbit out of her hat, but Software Development Engineer Sowmya Chitrapu sure works her magic on a day-to-day basis to turn conjured up ideas into real-life tools and features within Tigerpaw.

A world traveler who is just crazy into math, Sowmya has parlayed her kick-ass problem-solving...

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Sep 13, 2018 2:28:43 PM / Posted by Angie DiSalvo / 0 Comments

How a PSA software solves 6 common inventory management challenges

For the technology service providers industry, the most current best practices and trends for inventory management is to use a single software portal that provides real-time, accurate inventory data at any given point or location across all departments.

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Sep 4, 2018 1:43:00 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Tony Gies

Who's the boss at fixing anything related to current or vintage technology? Tigerpaw DevOps Engineer Tony Gies.

Whether he's tackling a complex software error, performing routine maintenance on the Terminator pinball machine in our Rec Center, fixing a plug-in that broke on the Tigerpaw website or getting our Crazy Taxi...

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Aug 15, 2018 10:08:00 AM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet John Ludwig

Tigerpaw's Community Manager John Ludwig is the fun-loving, informative voice of Tigerpaw (and our mascot Roary). If you need an answer to an in-depth question you've posted on the Tigerpaw Community or simply need a good laugh from our social media channels, John is your guy. 

A former newspaper reporter and columnist...

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Jul 16, 2018 10:37:00 AM / Posted by Angie DiSalvo / 1 Comment

Tiger Tales: Meet Shannon Conley

Whether she's passionately helping Tigerpaw customers or taking a moment to enthusiastically laugh with (or at) her co-workers, Account Manager Shannon Conley holds nothing back.

Both literally and figuratively a wearer of many hats, Shannon is often spotted darting from department to department around the Tigerpaw...

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Jun 13, 2018 1:02:32 PM / Posted by Angie DiSalvo / 0 Comments

Tigerpaw honored by MPSA with top MPS Software Provider award

Tigerpaw was named the top MPS Software Provider for 2018 by the Managed Print Services Association.

The MPSA is the only international, independent and nonprofit managed print services association. The organization held its 2018 Global MPSA MPS Leadership Awards during the ITEX Show on May 16 at the MGM Grand...

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Jun 1, 2018 2:49:29 PM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Mark Barton

Mark Barton can break or fix anything. And he does it with style, thanks to his vast array of flannel and floral shirts.

As Lead Quality Assurance Engineer for Tigerpaw, Mark uses his technical skills to put our developers' code through the wringer before it is released to customers. But he's just as good at finding...

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May 11, 2018 11:33:13 AM / Posted by Angie DiSalvo / 0 Comments

Tiger Tales: Meet Michelle Jackson-Triplett

Director of Support Michelle Jackson-Triplett leads our team of technical and service experts to help deliver thousands of quick resolutions every month to Tigerpaw users. And she does it with style.

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Apr 6, 2018 3:29:03 PM / Posted by Angie DiSalvo / 0 Comments

6 ways PSA software helps you automate your business and avoid looking like a fool

A business automation software, such as a professional services automation (PSA) platform, is designed to help you streamline all of your operations in order to give you more time to focus on providing your customers the best service, generating revenue, developing a winning strategy and growing your business.

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Mar 29, 2018 8:41:58 AM / Posted by Angie DiSalvo / 0 Comments

Top 3 benefits of a PSA over Salesforce

Salesforce is considered the No. 1 customer relationship management platform (CRM) on the market today for every industry.

It’s also the most well-known, which is why when a technology services company is considering a business automation platform — such as an all-inclusive professional services automation (PSA) tool or...

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Mar 23, 2018 3:36:24 PM / Posted by Angie DiSalvo / 1 Comment
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About the Tigerpaw Blog

Whether you're a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of PSAs. From best practices, software updates, industry news, and more -- find it right here on the Tigerpaw Blog.